Privacy policy
Documents
- Growing Eggs Co., Ltd. (hereinafter referred to as “our company”) has established the following policy regarding the handling of personal information, and while recognizing its importance and complying with it, we will strive to properly manage and protect it in accordance with the following policy.
- 1. Definition of personal information.
“Personal information” means “personal information” as defined in the Personal Information Protection Act, and refers to information about a living individual that falls under any of the following: Name, address, telephone number, email address, delivery information, and other information that can identify a specific individual.
2. How personal information is collected
We may collect personal information in the following ways:
(1) When you provide it to us when requesting delivery or pickup.
(2) When we receive inquiries, quotes, or delivery requests.
(3) When we receive delivery requests from business partners, etc.
3. Purpose of use of personal information
We use the personal information we collect for the following purposes:
(1) Providing and managing transportation and delivery services
(2) Responding to inquiries and requests
(3) Providing estimates, invoicing, and processing payments
(4) Improving our website and operations
(5) Responding to requests based on laws, regulations, or government agencies
4. Provision of personal information to third parties
We will not provide personal information to third parties except in the following cases:
(1) with the customer’s consent
(2) when providing information to external transportation contractors to the extent necessary for
business operations
(3) when disclosure is required by law.
5. Inquiries regarding refusal to use or provide personal information
If you do not wish for your personal information that you have provided to us to be used or provided to a third party for the purposes for which it was used, please contact us.
6. Changes and Notices
We may change the contents of this privacy policy without prior notice. Please refer to the latest contents on this page when using this service.
7. Correction and deletion of personal information
(1) If the personal information held by our company is not true, you may request that the personal
information be corrected or deleted.
(2) When we receive a request from an individual under the preceding paragraph and decide to correct
or delete the personal information, we will correct or delete the personal information in accordance
with the procedures we establish and then notify the individual without delay.
8. Compliance and continuous improvement
We comply with laws, regulations and guidelines regarding the protection of personal information and strive for continuous improvement.
9. Contact us
For inquiries regarding the handling of personal information, please contact the following office.
Growing Eggs Co., Ltd.
〒154-0004 Magasin-Sangenjaya-2 3F-3, 4-18-15 Taishido, Setagaya-ku, Tokyo
Reception hours: Weekdays 10:00-20:00 (excluding weekends and holidays)
Contact us
Established and enforced on November 25, 2025
10. Revision of Privacy Policy
We may revise this policy as necessary. The revised policy will take effect when it is posted on our website.
Revised December 2, 2025